The John Fawcett Foundation (JFF) respects an individual’s right to control how information held on their behalf is used. The integrity of personal information is important to us and we are fully committed to protecting each individual’s right to privacy.

The only information collected from visitors to our website, or otherwise provided to us, is that which is provided to us on a voluntary basis. We do not use cookies and we do not trade, sell or rent any information captured or voluntarily submitted on this website.

Collection of information

JFF will only collect personal information that is necessary for its activities and only by lawful and fair means. All information held may be accessed by that individual upon request.

Donors and members

The following information is collected on our donors and members where required:

  • Contact details
  • Credit card or bank account details
  • Donation history (including bequest intentions)

This information is used to:

  • Process donations
  • Issue tax deductible receipts
  • Comply with internal audit procedures
  • E-mail NewsUpdates
  • Give notice of Foundation meetings

Use and disclosure

JFF will not use or disclose personal information about an individual for a purpose other than the primary purpose of collection.

Data quality

JFF will take reasonable steps to make sure that the personal information collected is accurate, complete and up-to-date.

Data security

JFF will take reasonable steps to protect the personal information it holds from misuse, loss and unauthorised access, modification or disclosure. Reasonable steps will also be taken to destroy or permanently de-identify personal information that is no longer needed for any purpose for which the information may be used or disclosed.


Wherever it is lawful and practicable, individuals will have the option of not identifying themselves when entering transactions with JFF.




The John Fawcett Foundation Australia (JFFA) & Yayasan John Fawcett Indonesia (JFFI)

JFFA and JFFI have a zero tolerance attitude to child abuse and child pornography and the Child Protection Policy is intended to protect children from abuse of any kind in the delivery of the projects and activities carried out by or on behalf of JFFA and JFFI.

The Child Protection Policy is also intended to reduce the risk of inappropriate behaviour towards children who come into contact with the JFFA and JFFI. The policy requires any person to whom the Policy applies (see below for list of persons to whom the Policy applies) to be removed immediately upon JFFA or JFFI becoming aware that the relevant person poses an unacceptable risk to any child or children’s’ safety or wellbeing.


  1. Zero tolerance of child abuse and child pornography.
  2. Recognition of children’s interests.
  3. Sharing of responsibility for child protection.
  4. Use of a risk management approach.


  • JFFA and JFFI staff and their partners and associates.
  • Members of the Boards of JFFA and JFFI.
  • Individually contracted service providers, consultants, advisers or trainers and their partners and associates.
  • Volunteer service providers, consultants, advisers or trainers and their partners and associates.
  • Visitors to the JFFI office, to any project being conducted by or on behalf of JFFA or JFFI.


The Code of Conduct of the JFFA and JFFI in relation to Child Protection shall be as follows, namely that all persons to whom the Child Protection Policy applies (see above) shall:

  1. Treat all children with respect regardless of race, colour, sex, language, religion, political or other opinion, national or ethnic or social origin, property, disability, birth or other status.
  2. Not use language or behaviour towards children that is inappropriate, harassing, abusive, sexually provocative, demeaning or culturally inappropriate.
  3. Not engage children in any form of sexual activity or acts, including paying for sexual services or act, where under the law(s) applicable to the child (including part IIIA of the Australian Crimes Act 1914 (Cwlth) as amended), the child is below the age of consent or the act(s) are an offence under relevant laws.
  4. Wherever possible, ensure that another adult is present when working in the proximity of children.
  5. Not invite unaccompanied children into any residence, including a hotel room, unless they are at immediate risk of injury or at physical danger.
  6. Not sleep close to unsupervised children unless absolutely necessary, and to ensure that another adult is present if possible.
  7. Not to use computers, mobile phones, or video or digital cameras inappropriately, and never to exploit or harass children or to access child pornography through any medium.
  8. Refrain from physical punishment or discipline of children.
  9. Comply with all relevant Australian and local legislation, including labour laws in relation to child labour, and refrain from hiring children from domestic or other labour which is inappropriate given their age or developmental stage, which interferes with their time available for education or recreational activities, or which places them at significant risk of injury.
  10. Immediately report concerns or allegations of child abuse in accordance with appropriate procedures as determined by the JFF and YKI Boards from time to time.


  1. Prior to being engaged or working with the JFFA or JFFI all persons in specific programs that involve close contact with children shall be subject to Child Safe Recruitment and Screening Processes, including criminal record checks and verbal referee checks, and will sign a Code of Conduct if required to do so by JFFA or JFFI.
  2. JFFA and JFFI will provide regular child protection training to employed staff in these specific programs.
  3. JFFA and JFFI commit to not permit any personnel to work with children if they pose an unacceptable risk to children’s safety and wellbeing and retain the right to immediately dismiss or transfer to other duties any personnel who breach the Child Protection Policy.
  4. JFFA and JFFI will implement a documented Child Protection Complaints Management Procedure, including a Policy compliance regime which includes specified sanctions for breaches (e.g. dismissal for employees and immediate removal for unpaid volunteers, contractors etc).
  5. Any person to whom the Policy applies who is arrested for, or convicted of, criminal offences relating to child abuse or for accessing or possessing child pornography, shall as soon as the JFFA or JFFI become aware of same, be immediately suspended or removed from all projects, activities or involvement with the work of the JFFA or JFFI pending an investigation.




The John Fawcett Foundation believes that a healthy organisation must

  • create a safe and supportive work environment where staff and those with whom they interact feel free to voice complaints or criticisms without fear of reprisal in the full knowledge that such complaints will be treated professionally and dealt with expeditiously.
  • Provide a work environment where open communication and feedback are regarded as essential items of a productive work environment.


No employee or other stakeholder will be intimidated or unfairly treated in any respect if they utilise this Policy to resolve an issue.


  • JFFA and JFFI staff
  • Members of the Boards of JFFA and JFFI
  • Contracted service providers, consultants, advisers or trainers and their partners and associates
  • Volunteer service providers, consultants, advisers or trainers and their partners and associates
  • Registered members of the John Fawcett Foundation
  • Patients receiving assistance in any of the Foundation’s programs


It is the responsibility of the Foundation’s leadershipto ensure that:

  • they identify and address potential problems before they become formal grievances;
  • they are aware of, and are committed to the principles of communicating and information sharing with all stakeholders;
  • all decisions relating to employment practices are made with consideration given to the ramifications for the individual, as well as The Foundation in general;
  • any complaint is handled in the most appropriate manner at the earliest opportunity; and
  • all stakeholders are treated fairly and without fear of intimidation.

It is the responsibility of those parties to a dispute to ensure that:

  • they attempt to resolve any issues through internal processes at the earliest opportunity.

The Foundation will ensure that

  • stakeholders are aware of their obligations and responsibilities in relation to communication and information sharing ;
  • ongoing support and guidance is provided to all employees in relation to employment and communication issues;
  • all Managers, Supervisors, Employees and Volunteers are aware of their obligations and responsibilities in relation to handling complaints; and
  • any complaint that comes to the attention of Supervisors is handled in the most appropriate manner at the earliest opportunity.


The Foundation will

  • provide a structure that is built on the staffing and leadership arrangements that are presently in place to enable staff with complaints to have these complaints heard in a supportive environment;
  • ensure that participants to any dispute are not intimidated and are treated fairly;
  • hold regular information sessions with staff to make clear the principles and processes developed for handling complaints;
  • encourage staff to bring their complaints, in the first instance to their immediate supervisor;
  • encourage staff to report any complaint or criticism that reflects badly on the Foundation’s activities and respond promptly to such criticism; and
  • through its publicity material and direct contact with stakeholders make clear that proper processes are in place to deal with any criticism arising from any of its humanitarian activities.

Updated August 2019

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